Individual development of software solutions for business projects

You should contact us if you are planning to create a new business project, as well as improve or expand an existing one.

We will help in creating your company’s website, promoting it, organizing accounting and management accounting. We are ready to organize a personal IT department for your business, using our own more than 10 years of experience in this area.

14

YEARS ON THE IT
SERVICES MARKET
95

PROFESSIONALS
IN THE TEAM
65%

OF CUSTOMERS CONTACTED US
THROUGH REFERRALS
29

CLOSED PROJECT
LAST YEAR
1478

CLIENTS FROM
15 COUNTRIES

About us

Meta Sistem group of companies was established in 2008 in Chisinau, Republic of Moldova

For more than 10 years of its existence, the company has entered the international market and can boast of successfully implemented projects in Ukraine, Kazakhstan, France, Germany, Switzerland, etc.

We specialize in the development of customized software solutions for business projects.

In addition to the development of our products, we maintain products from other developers. Each project has a team of specialists and an individual consultant who learns it in detail.

The company is also engaged in the provision of IT outsourcing, website promotion services in Europe and the United States, and the launch of our startups.

META COMPANY GROUP

Good afternoon, dear colleagues! I want to thank you for the productive and excellent work with you. Thank you for your very flexible and friendly approach to the company and to me personally, for your openness and attitude, professionalism and objectivity. It is very pleasant to work with such people. I am more than sure that we will continue our cooperation, but on other projects. Thank you very much!

I created a quarterly report 2-INV in 1C, and also I uploaded it in XML format on the website servicii.fisc.md. Everything worked out impeccably! Thanks to all META employees for their professional work!

Our work with Meta Sistem, with which we cooperate on the platform «1C Enterprise» we can appreciate as being excellent! This is our assessment of all areas of cooperation, and there is nothing more to add!

Our cooperation with Meta Sistem completely satisfies us, all the deadlines are met. The work with this company - is the provision of assistance in working with the 1C program as soon as necessary and a friendly service. This is a fruitful collaboration.

We have been cooperating with Meta Sistem for the second year already, we entrust them fully the support of our 1C accounting system. We appreciate the responsibility in work and professionalism, therefore we are sure that this cooperation will last for a very long time.

I would like to recommend the guys from Meta Sistem as great professionals in their field. The consultant is always in touch, always trying to understand and quickly resolve every issue that arises in relation to the 1C program. It is just a pleasant work experience.

Thank you for your competence and individual approach. We have a configuration customized by Meta Sistem employees to the peculiarities of our work. Fast, convenient and error-free, exactly the way an accounting system should work.

We highly recommend the company Meta Sistem as an excellent provider of automated accounting solutions. Over the course of several years of our joint work, we have gradually developed a configuration that is focused specifically on our mechanics of work: «cutting off what is unnecessary and adding what is needed».

At the moment, we are working with Meta Sistem on a new configuration for trade and cash operations. The project is quite voluminous, the work is carried out in blocks, each part is discussed and certified in advance. I would like to note the professionalism of the technical director of the company and the attentiveness to our opinion and our wishes.

We have been cooperating with Meta Sistem for more than four years. I would like to express my special thanks to the consultants. The configuration, customized for micro-crediting, has greatly facilitated the work of our accounting department. Thanks again for the professionalism and individual approach.

I have been working with the company Meta Sistem for over a year. The company is distinguished by its professionalism in everything: the quality of preparation for the implementation of projects; quality of programming; quality control of its own work. I especially want to highlight the readiness and desire of employees to help with all emerging issues and problems, even sacrificing their free time from work.

We have been looking for someone who can help us to create the web-site. We have decided to use "Meta-Sistem" services and our expectations have been fully met. The web-site meets our requirements for design and functionality. We particularly want to highlight the design. "Meta-Sistem" employees have completely understood our vision and have done what we originally intended. A good interaction with the customer and fast feedback. The price/quality ratio is beyond praise. We look forward to further cooperation!

I want to share our wonderful experience with the company Meta. We decided to open our own fitness game company in 2016. When I called Anton (Managing Partner), we discussed the project in detail with him, he listened to everything we needed, gave constructive advices, and within two or three days we already had an estimate for the entire project with very pleasant prices in comparison with other companies. All the work was done perfectly on time. Because we are in France, all our negotiations were conducted via Skype, and there were no difficulties in working at a distance. When some bugs or errors got out, at any time of the day, we contacted Olga, the leader of our project, and she always answered instantly, and the problem was solved. We are very satisfied with the work done, and we want to thank you for your implication and professionalism.

Our law office needed a simple and convenient website. The Company Meta managed to implement a modern website in our chosen color range and style. Thanks to the company for their support and help!

At the time of contacting the company Meta Sistem, we had a website, but it did not suit us. Meta System was chosen by chance, through a search engine. We turned to the company for revisions, but the company's manager recommended us to make a new website according to our requirements. I would especially like to note the friendliness of the staff and the attention to our wishes. We have successfully passed the intermediate stage of website creation. We continue our joint cooperation. Request: taking into account the peculiarities of managing the administrative part of the website, I would like to receive the necessary tips for work in the form of screenshots. It will be very accessible and convenient, especially if they are organized into categories. Thank you! I wish success and implementation of the most daring endeavors to this young, nice and ambitious team.

Despite the large amount of work, the studio completed the order. The developers have embodied all our wishes, both regarding the design and the structure of the website. In addition, it should be noted, the creativity of the young studio team, which allows them to create modern designs and find original solutions to emerging problems.

We were constantly having problems with the work of our old website. The products couldnt be downloaded, the placement of orders did not always work, what led to a loss of customers. We decided to contact the company Meta to create a new online store. Firstly, the work was completed on time and qualitatively, there are no problems with the catalogue, what is important for us and our customers.

We had a rather complex project with a range of differences; hence we chose a web studio that would be able to accomplish the goals over a long time. We worried about co-operating with a foreign contractor, however, the Meta Sistem employees listened to our wishes very attentively and had a very responsible attitude to the development process. The distance was not a problem as all working issues were promptly settled via Skype conferences. We would particularly like to mention the commitment, attention to details and responsiveness of their employees. Their manager was always connected, even outside office hours. Our project was implemented during those four promised months, considering all the changes we made in the course of the project development. So, we only have a positive impression. We have many project development plans, so we will be glad to continue our co-operation with Meta Sistem company in the future.

Due to the fact that our company has expanded its activities by creating a new section, it became necessary to create a new website. We contacted the company Meta System. The website was developed qualitatively and on time, plus the project manager turned out to be a very nice young man. We are satisfied with our cooperation with Meta System.

For a long time we were looking for someone to order the development of our website, finally we turned to the company "Meta" and it was right. The work was done at the highest level and for an adequate fee. The guys "got" the design right from the first time, it was approved almost instantly, and the website itself was ready even a few days before the deadline, for what reason we were pleasantly surprised. The technical support responds instantly, all points are discussed and solved without problems. The website is very fast and really pleasing to the eye. It was a pleasure for us to work with the company "Meta" and we will surely contact you again in the future.

Purcari Group started collaborating with «META SISTEM» Company over a year ago. A range of WEB projects based on WordPress content management system was implemented as a result of this fruitful collaboration. The employees of «META» Company are professionals having excellent skills in the IT sphere. The well-established processes of projects implementation, particularly, of WEB projects implementation, allow them being extremely receptive to various complex requests, which any client may have. The project coordinators provide a high-quality support for all the implementations made, within a long-term period of time. Our experience with «META SISTEM» Company is pleasant one, so, we are looking forward to a long-term collaboration with them.

Why us?

Fixed project price

We agree with you in advance on the scope, specifics, and cost of the project. Therefore, we do not have “unpleasant surprises” with additional payments

Compliance with deadlines

By building a Gantt chart for the implementation of each project, tracking its actual implementation, and compulsory accounting for a temporary buffer, the risk of delays in the planned date of delivery is reduced to a minimum.

We work together

According to the principles of Agile development, we involve the customer in decision-making at all stages of software product development.

Individual approach

We study all business processes at the enterprise to find the optimal solution to your problem. We are ready to complete tasks of any complexity within your budget.

“Thinking Fast Business”

It is difficult to develop a company without taking full advantage of the modern stage of information technology. Now that “bot websites” can take on a significant part of monotonous office work, and business process automation systems allow them to be perfected, each manager should strive to improve their project by introducing such solutions.

All news

To promote your business effectively, you need to present it online. As Bill Gates rightly pointed out, "If your business is not on the Internet, you are not in business. This means that for any company to be successful, it needs its own website, which can be created by a team of professionals.

Having your own online resource gives a company many advantages:

Firstly, the company website allows you to target your information and attract exactly the right users for your business, depending on the type of advertising and promotion of your online resource.

Secondly, having your own website makes it possible to interactively provide customers with information about the services provided by your company 24/7. It means that customers can explore your products and services at any convenient time, from anywhere in the world. This allows you to expand your customer base in both your current and foreign markets. Therefore, for businesses located in any country, including Moldova, having a website is a relevant issue for expanding the market.

Thirdly, by making a one-time online resource for your company, you will save your employees' time which is usually spent on providing information to customers. You won't have to waste your company's employees' time on long telephone calls with clients who want to know more about you. Your adviser can simply tell the customer: all information can be found on the website, which only takes a few seconds.

On the company website, customers can also use the photo gallery or product catalogue to visually familiarise themselves with information about the company, its activities and services. The customer can narrow or broaden their search and make it targeted.

But like any other information resource, a website needs promotion. You need to promote your website to make it known to as many people as possible. Internet advertising offers more opportunities than any other type of advertising because you can analyse its effectiveness. In addition, you can change the banners on the internet until you reach the effect you want. By analyzing the number of people who click on the link, you can easily determine the effectiveness and cost of your ads.

In order to develop and promote your website, you can turn to a group of specialists who have a lot of experience in this. For example, the Meta group of companies has created and launched many successful websites, which proves that one team can create a professionally made website and successfully promote it in the market. So, by having your own website, you can get all the benefits that it can provide to your business.

The Internet is the best way for businesses to enter international markets. Unlike other methods of expansion into foreign markets, it is not necessary to register a legal entity abroad, set up a foreign office, and plan logistics routes and storage space. Here, it is enough to adapt the online shop to foreign customers, and ensure that the order is delivered.

Whereas in the former case, to enter sales in other countries you actually have to launch a new business in an unfamiliar jurisdiction. In the case of e-commerce, starting sales is much easier, more convenient and more cost-effective.

In this article we would like to discuss how a Moldovan company can start international online sales, where to start and what to pay special attention to.

Why can we be trusted?

At the beginning, just a few words about who we are and why we're sure we're talking about online business. We are the Meta Group, and our main speciality is launching turnkey IT startups. We have experience and real cases in different sectors and segments of online business. We've run turnkey projects in France, Switzerland, Germany and many other countries.

We can share with you not only the experience of online start-ups, but also the experience of working in foreign markets. If you have a startup idea, you can consult our experts on how we can help with it. To get a free consultation, you need to leave an application on the homepage.

The minute of self-promotion is over, now let's get to the main topic: Step-by-step instructions on how to start international sales for a company from Moldova.

Step 1: Planning. Defining the sales geography

Any project should always start with detailed planning. This greatly increases the chances of success. When it comes to international sales, the first question to discuss is: In which countries are the sales planned?

All further work on the project depends on the answer.

Legislation

Some countries require the registration of a subsidiary legal entity for domestic sales. Different states have different consumer protection laws and different time limits on returns. Also, your goods may be banned from sale in some countries, or have a legal regulation. This is not necessarily a ban or restriction, nor is it necessarily a bad thing. It may be that in other countries your goods are classified as 'essentials' and cannot be priced above a fixed mark-up.

Of course, before launching, you need to work out the laws of all the countries in which you plan to sell. But there is a way to quickly weed out those jurisdictions that are definitely not suitable.

Aggregated information on bans and legal restrictions on international sales can be found on the websites of global marketplaces such as Amazon and Ebay. The documentation section for sellers describes these restrictions in a very detailed and structured way.

A useful tip: in international online sales, the cost of adding additional countries is relatively low. If the delivery service and payment system (to be discussed later) allow you to accept payment and deliver goods to additional countries that you initially did not count on, it is foolish to turn down this opportunity. So don't limit yourself to the geography of your sales.

Step 2: Choosing a logistics system

In fact, a well-developed international logistics system with warehouses and distribution centres abroad is needed either for large companies with high turnover abroad or for marketplaces that trade in other people's goods and need to ensure fast delivery to the countries of sale.

In all other cases, developing your own logistics system abroad is a very expensive and unprofitable idea. We are writing this article for ordinary companies from Moldova, who hardly have the capital to implement an international logistics network right now, so we consider more modest methods.

The easiest way is to use international delivery services. These can be commercial organisations such as DHL, DPD and others, or even the regular government post office.

The choice is not so obvious, Posta Moldovei has lower tariffs but longer delivery times, the commercial services have the opposite. The best strategy when going international is to diversify delivery methods. Both private and public delivery services can be used at the same time. The buyer can then choose which suits him best:

Quick but expensive delivery.
Or cheap, but slow.

When customers have a choice, they are less likely to refuse an order due to unsuitable conditions. Please note that logistics services do not have a flat rate for delivery. The cost depends on the sending and receiving countries, the size of the goods and other variables. Moreover, rates for different categories are subject to revision. In the case of a small product range, it is possible to constantly monitor the logistics rates and change them manually on the website, but it is much more convenient to do automatic data exchange and automatic calculation of delivery costs.

With this approach, the logistics service tariffs are automatically uploaded to the website and periodically updated. The site, with a tariff grid, can automatically calculate the cost of delivery according to the parameters set by customers.

3. Receiving payment

In fact, the solution to this issue is much easier than it appears at first glance. International payment systems that operate simultaneously in many countries can be used to accept payments abroad.

The most popular example is PayPal, but it has quite a few alternatives: Stripe, Payoneer, Payline, TransferWise and many others. These companies provide bank payment processing in a large number of countries and allow you to accept payments in different currencies.

When choosing between payment systems, the following criteria should be taken into account:

The amount of fees. The higher they are, the higher your payment service costs. A difference of 0.5% to 1% may seem insignificant, but remember that we are talking about a large volume of sales. In that case, the size of the commission will play an important role.
The number of countries in which the service operates. The more there are, the higher the number of people who will be able to pay online for your products. As we said above, the greater the number of these countries available at no extra cost, the better.
The number of payment methods available. Some payment operators are limited to Visa and Mastercard only, while others have a wide range of payment methods available, including e.g. Internet wallets. Of course, for the lion's share of users paying via Visa/Mastercard will be sufficient, but for some, having alternatives will be an advantage.
Hold and chargeback conditions. It is the payment service, not you, in another country who will respond to requests for returns and chargebacks. Naturally, the payment system will insure itself by freezing some of your income for as long as the buyer can request a refund.

There is also an alternative method of accepting payment on international sales. For example, goods can be sold on international marketplaces. In this case both payment acceptance and delivery will be taken care of by the marketplace. However, the size of the marketplace fees may make such sales unprofitable.

4 Adapting the website for international sales

The foreign user must be comfortable using the website:

First, the language. At a minimum, the website should be translated into English in its entirety, including all product cards. If the sales geography is small, or there are individual countries with a large share of total sales, it makes sense to translate the website into a few more major languages.
Secondly, the currency. The user should be able to change the main currency of the account to the one that is convenient for him/her. In this case, all prices on the website, including the cost of delivery or other services, should be converted to that currency at the current exchange rate of the payment system. It only makes sense to add currencies that are accepted by the acquiring company.
Thirdly, other little things. For example, units of measurement. Not all users are comfortable with the decimal number system. If you are planning sales in the UK or the US, everyone there uses other units of measurement they are accustomed to. This also includes size grids for clothing. They are not the same everywhere, so a product description should always include a sizing grid and a comparison with other standards.

Alternatively, several different versions of the site could be made, each adapted to a specific country or region. This will automatically redirect the user to the correct version, depending on the geolocation from which they are logging in.

More detailed recommendations for launching online sales from Moldova can only be given after studying the specific project. Let us remind you that if you are planning to launch online sales abroad, you can get a free consultation from our experts. All you need to do is submit an application on the home page of our website.

Metawebart has been selected among the Top Eastern European Software Development Companies by DesignRush