Audit of business processes

Imagine: every day your employees perform tasks that can be automated. Departments duplicate each other's work. Managers make decisions based on incomplete information. How much does this cost your business?

What a professional business process audit will show:

• Hidden profit losses – we’ll find where the money is “leaking”
• Time costs – we’ll show how many hours are wasted
• Bottlenecks – we’ll identify the processes that slow down growth
• Growth opportunities – we’ll determine the potential for increased efficiency

Symptoms of inefficient business processes:

• Employees redo the same work
• Reports take too long to prepare
• Information gets lost between departments
• No clear performance indicators
• Decisions are made intuitively, not based on data
• Automation does not deliver the expected results

Our audit approach: from chaos to system in 4 steps

Step 1: In-depth analysis of current processes

• We study each business process “from the inside”
• We record all operations and interactions
• We identify duplication and inefficiency
• We measure time spent on each operation

Result: A complete map of your business processes

Step 2: Developing a KPI system for each department

• We create measurable performance indicators
• We link KPIs to business goals
• We define control and motivation methods
• We set up a reporting system

Result: A transparent system for evaluating team performance

Step 3: Preparing an automation plan

• We identify processes for priority automation
• We calculate the economic effect of each module
• We plan implementation stages
• We select optimal technological solutions

Result: A ready list of prioritized modules

Step 4: Technical specifications and recommendations

• We prepare a detailed technical specification
• We develop practical recommendations

Result: A ready action plan with calculations

What you will receive after the audit:

Option 1: Commercial proposal for improvements

If automation is needed:

• Detailed technical specification
• Step-by-step implementation plan
• Cost calculation for each module
• Project implementation timeline

Option 2: Recommendations for improvement

If the system works but needs optimization:

• Specific steps to increase efficiency
• Instructions for restructuring processes
• Recommendations for staff training
• Advice on tuning existing systems
• A plan for independent improvements

Who needs a business process audit:

Large companies

• Complex multi-level processes
• Many departments and interactions
• Need for standardization
• Preparation for scaling

Small and medium-sized businesses

• Rapid growth and change
• Limited resources
• Need for maximum efficiency
• Preparation for automation

Specific results of our clients:

• Trading company — reduced report preparation time from 2 days to 2 hours
• Manufacturing company — increased productivity by 40%
• Service company — automated 70% of routine operations
• Retailer — reduced warehouse losses by 25%

Our expertise:

• Business process specialists — know how successful companies operate
• Automation experts — understand the capabilities of modern technologies
• Management consultants — help build efficient systems
• Analysts — turn data into practical solutions

Cost and timelines:

Minimum duration: from 10 hours

For small companies:

• Express audit of key processes
• Basic recommendations
• Priority development directions

Comprehensive audit: from 20 hours

For medium and large companies:

• Full analysis of all processes
• Detailed technical specification

The cost pays off within the first 3–6 months thanks to increased efficiency!

Why clients choose us in Chisinau:

• Practical experience — worked with companies from various industries
• Knowledge of the local market — we understand the specifics of Moldovan business
• Comprehensive approach — from analysis to implementation
• Guaranteed results — concrete recommendations, not vague promises
• Support — we assist during the implementation of recommendations

Get a consultation right now:

• We’ll explain our audit methodology
• We’ll assess the complexity of your project
• We’ll calculate cost and timelines
• We’ll show examples of successful cases

Turn chaos into a system — and that system into a competitive advantage! We work with all industries and guarantee confidentiality and a professional approach.