Audit of business processes
Imagine: every day your employees perform tasks that can be automated. Departments duplicate each other's work. Managers make decisions based on incomplete information. How much does this cost your business?
What a professional business process audit will show:
- Hidden profit losses – we’ll find where the money is “leaking”
- Time costs – we’ll show how many hours are wasted
- Bottlenecks – we’ll identify the processes that slow down growth
- Growth opportunities – we’ll determine the potential for increased efficiency
Symptoms of inefficient business processes:
- Employees redo the same work
- Reports take too long to prepare
- Information gets lost between departments
- No clear performance indicators
- Decisions are made intuitively, not based on data
- Automation does not deliver the expected results
Our audit approach: from chaos to system in 4 steps
Step 1: In-depth analysis of current processes
- We study each business process “from the inside”
- We record all operations and interactions
- We identify duplication and inefficiency
- We measure time spent on each operation
Result: A complete map of your business processes
Step 2: Developing a KPI system for each department
- We create measurable performance indicators
- We link KPIs to business goals
- We define control and motivation methods
- We set up a reporting system
Result: A transparent system for evaluating team performance
Step 3: Preparing an automation plan
- We identify processes for priority automation
- We calculate the economic effect of each module
- We plan implementation stages
- We select optimal technological solutions
Result: A ready list of prioritized modules
Step 4: Technical specifications and recommendations
- We prepare a detailed technical specification
- We develop practical recommendations
Result: A ready action plan with calculations
What you will receive after the audit:
Option 1: Commercial proposal for improvements
If automation is needed:
- Detailed technical specification
- Step-by-step implementation plan
- Cost calculation for each module
- Project implementation timeline
Option 2: Recommendations for improvement
If the system works but needs optimization:
- Specific steps to increase efficiency
- Instructions for restructuring processes
- Recommendations for staff training
- Advice on tuning existing systems
- A plan for independent improvements
Who needs a business process audit:
Large companies
- Complex multi-level processes
- Many departments and interactions
- Need for standardization
- Preparation for scaling
Small and medium-sized businesses
- Rapid growth and change
- Limited resources
- Need for maximum efficiency
- Preparation for automation
Specific results of our clients:
- Trading company — reduced report preparation time from 2 days to 2 hours
- Manufacturing company — increased productivity by 40%
- Service company — automated 70% of routine operations
- Retailer — reduced warehouse losses by 25%
Our expertise:
- Business process specialists — know how successful companies operate
- Automation experts — understand the capabilities of modern technologies
- Management consultants — help build efficient systems
- Analysts — turn data into practical solutions
Cost and timelines:
Minimum duration: from 10 hours
For small companies:
- Express audit of key processes
- Basic recommendations
- Priority development directions
Comprehensive audit: from 20 hours
For medium and large companies:
- Full analysis of all processes
- Detailed technical specification
The cost pays off within the first 3–6 months thanks to increased efficiency!
Why clients choose us in Chisinau:
- Practical experience — worked with companies from various industries
- Knowledge of the local market — we understand the specifics of Moldovan business
- Comprehensive approach — from analysis to implementation
- Guaranteed results — concrete recommendations, not vague promises
- Support — we assist during the implementation of recommendations
Get a consultation right now:
- We’ll explain our audit methodology
- We’ll assess the complexity of your project
- We’ll calculate cost and timelines
- We’ll show examples of successful cases
Turn chaos into a system — and that system into a competitive advantage! We work with all industries and guarantee confidentiality and a professional approach.
Cases
Real stories of implementation and growth with our solutions:
-
Microinvest
Request:
Reduce the processing time of a microloan application from 40 to 5 minutes.
What was done:
Optimized the 1C interface used by the credit department operators.
Result:
The application processing time was reduced by 8 times. Decision-making speed and overall team productivity increased.
-
Virim Impex
Request:
Ensure fast and accurate search for medicines based on various customer inputs (name, equivalent, code).
What was done:
Implemented intelligent search in the 1C system with support for real-time input and operator suggestions.
Result:
Operator workflows were simplified, order processing time was reduced, and customer service quality improved.
-
Solvex Lux
Request:
Automate the work of sales representatives and delivery drivers, eliminate paper-based routines and route confusion.
What was done:
Developed two mobile applications — one for agents and one for drivers. Integrated with 1C: order management, inventory, discounts, and route planning.
Result:
• Reduced number of errors,
• Increased delivery speed,
• Real-time route updates without calls or distracting drivers,
• Time savings and reduced stress for employees. -
Ecatalex Lux
Request:
Ensure transparent accounting of sunflower purchases from farmers and control of buyers’ expenses.
What was done:
Automated cash flow tracking, procurement routes, expenses, and final settlements with farmers.
Result:
• Simplified buyer reporting,
• Increased transparency of accounting,
• Improved accuracy of calculations and control over funds. -
SUVI - IMPEX
Request:
Managing large mobile teams of delivery drivers and field agents.
What was done:
Implemented mobile solutions synchronized with 1C — management of orders, plans, and routes.
Result:
• Improved manageability and coordination,
• Reduced overhead costs,
• Increased quality and speed of on-site operations.